No Fuss 10 Day Returns Guarantee
We appreciate that sometimes things are not always what you expected
which is why if you are not happy with your new appliance for any reason,
we will collect it for free within 10 days with no fuss and a full refund.
Making it as easy and hassle free as possible for our customers.
At Empire Direct Appliances we feel confident that you’ll be happy when you buy from us.
- 98% of our customers would recommend us to a friend
- On average our products get rated at least 4 out of 5
So with numbers like this you can see why we are confident you will love our products and service! However, on the rare occasion that there is a problem with your appliance then we guarantee there will be no fuss returning your appliance within 10 days. All that we ask is that your appliance has not been used or damaged at all.
Just call our UK Customer Care Centre on 0333 900 0064.
Unhappy with your appliance?
If you decide that your new appliance is just not right for you, don’t worry! Contact us within 10 days of delivery:
- You will get a full refund
- We will collect free of charge on a day to suit you
- There will be no fuss, no hassle and no problems!
Remember our Customer Care Centre is based in the UK. If you have any problem just ring on 0333 900 0064.
Remember our Customer Care Centre is based in the UK. If you have any problem just ring on 0333 900 0064. Opening times are 8am - 10pm 7 days a week.
Please click here for full terms and conditions of our returns policy